Delivery times depend on your location. We normally ship our orders within one day of order placement. Standard shipping may take 2-5 days to reach you.

At this time we do not have the option for expedited or priority shipping.

We're unable to currently ship internationally, but are working hard to expand to markets outside the United States so please check back in the coming weeks for updates on our expansion efforts.

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment in real-time.

We offer free shipping on orders over $50.

If your order has not arrived within the estimated timeframe, please contact us, and we will assist you in tracking the package.

Please email us at support@avourapickleball.com. We are available to help you Monday–Friday, 9am–6pm PST.

If your order has not yet been shipped, you may request a change by contacting customer service.

Please email us at support@avourapickleball.com. We are available to help you Monday–Friday, 9am–6pm PST.

Please take photos of the damaged item and packaging, and email them to us at support@avourapickleball.com along with a brief description of the problem. Once we receive your email, our team will review the details and get back to you as soon as possible.

We accept credit/debit cards, PayPal, and other secure payment methods available at checkout.

Subscribe to our newsletter to receive exclusive offers. Follow us on social media for special promotions.

Yes, each coupon has a specific expiration date and conditions. Please check the terms when you receive it.

We offer a 30-Day Return Policy. To start your return, please visit this link and select the item(s) you’d like to return along with the reason for the return.

• You have 30 calendar days from the date of purchase to return eligible items for a refund.
• Customers are responsible for all return shipping costs. Original shipping costs are non-refundable.
• A $15 restocking fee applies to all returned items (excluding final sale items which are not eligible for return).
• Exception for Unused Paddles. Paddles that are unused with original wrapper still intact are eligible for a full refund without restocking fee, minus the cost of return shipping.
• Refund Processing: Once we receive your return, your refund will be processed within 5 business days. Return shipping costs and applicable restocking fees will be deducted from your refund.

You can review our full return policy here.

Yes, all items must be returned in their original packaging to qualify for a refund or exchange. Apparel must be unused, while paddles can be used, but they should not have excessive wear or damage beyond normal play.

Once we receive and approve your return, refunds are processed within 7 business days to the original payment method.

Return shipping costs are non-refundable unless the product is defective or there was an error in the order.

All Avoura paddles come with a limited 180-day warranty covering manufacturer defects in materials and workmanship, including the paddle core, face, and handle.

To proceed with your warranty claim, please follow these steps:

1. Log in to our Return Center using this link.
2. Select the option "My product is damaged".
3. Upload clear photos of your paddle, highlighting the area or damage you’re claiming under warranty.
4. Provide a brief description of the problem you're experiencing.

Once you've submitted your claim through the Return Center, our team will review the details and get back to you as soon as possible.

The warranty applies only to the original purchaser and requires valid proof of purchase.

The warranty does not cover:

• Normal wear and tear (grip wear, edge guard wear, scratches).
• Damage from misuse, neglect, or impact with surfaces.
• Use in temperatures below 40°F (4°C).
• Modifications made after purchase.
• Cosmetic issues like fading graphics or minor rattling.
• Paddles used for rentals, demos, or purchased from unauthorized dealers.

To start a warranty claim,For warranty claims or returns, please email us at support@avourapickleball.com. Please Upload clear photos of your paddle, highlighting the area or damage you’re claiming under warranty.

Provide a brief description of the paddle issue. Once you've submitted your claim, our team will review the details and get back to you as soon as possible.

We respond to claims within one week (excluding weekends). Please allow 1-2 weeks for claim processing.

Approved warranty claims will have replacement paddles shipped within 10 business days.

• Length: 15.5 inches
• Width 8.3 inches
• Core Thickness: 13.5mm
• Weight 8.1 oz
• Handle Length 5.25 inches
• Grip: 4.1 inches
• Cell Size: 8mm
• Twist Weight: 7.76
• Swing Weight: 110

The grip circumference is a comfortable 4.1." In racket sports, it's impossible to 'grip-down' but easy to 'grip-up' with over-grip to your preferred size.

As such, we offer a free over-grip in every Rhapsody 13 order so you can customize the grip circumference to your liking.

The Rhapsody 13 leans towards power, but accessible power. It's not classified as an ultra-power paddle, but the large sweet-spot allows for more power shots, more often.

Reviewers have described the paddle as "dynamic" - just the right amount of power to compete in the modern game of Pickleball without sacrificing control, touch and placement due to its forgiving shape.

Yes, the Rhapsody 13 by Avoura is fully approved by USA Pickleball and the paddle is listed within their website's database. 

Please visit this link for videos where Steve Dawson demonstrates how you can customize your paddle and the various reasons for doing so if you choose:

https://avourapickleball.com/welcome

It’s not recommended to clean your paddle because built up residue can create more spin. If you must clean your paddle use mild soap and water.

Check our size guide on each product page. If you need assistance, feel free to contact us.

All Avoura paddles come with a limited 180-day warranty covering manufacturer defects in materials and workmanship, including the paddle core, face, and handle.

As a new brand with a unique shape we believe it's important to give players the ability to test-drive the paddle for 30 days.

How does it help with arm issues.

Our founder and paddle designer, Steve Dawson, has struggled with arm-injury (tennis elbow) for 30 years. Creating paddles that are arm-friendly was a non-negotiable for Steve.

The culprit for arm-injury is shock and vibration which are activated mostly on off-center shots. A sweet-spot is that feel good area of the paddle where shock and vibration are removed and plush feedback is delivered to the arm.

By creating the Rhapsody 13 with the highest Twist Weight ever made in a 13mm paddle, the shock and vibration dramatically reduces.

Here’s an additional video on this important topic from Steve: https://youtu.be/jJ3VBpaUGuY

If you love our products and have an engaged social media audience, apply by emailing us at support@avourapickleball.com with your details and social media links.

Yes, we work with content creators who align with our brand. If you’re interested in a collaboration, send us your proposal.

Yes, we offer special pricing for bulk orders. Contact us: support@avourapickleball.com for more details.

We love partnering with influencers and creators. Apply for a collaboration by sending us an email: support@avourapickleball.com.

Please email us at support@avourapickleball.com. We are available to help you Monday–Friday, 9am–6pm PST.

Our headquarters are in California, but we ship to multiple destinations worldwide.

The name Avoura is crafted to evoke feelings of elegance, precision, and innovation—qualities that define our paddles that are designed and built by pros, fully Made in the USA.

It's the blend of the word avant-garde and aura.

Avant-garde aligning with the brand's focus on pushing the boundaries of paddle technology and innovation and Aura reflecting the intangible excellence and distinctiveness of the paddle, which gives players an edge and create an unforgettable hitting experience on court.

Avoura stands as a representation of refinement, performance, and a commitment to elevating the game of pickleball to new heights.

At Avoura Pickleball, we’re more than a brand—we’re a family of champions, innovators, and passionate players dedicated to advancing the game we love. Our mission is simple: to craft pickleball paddles that redefine performance and elevate your game.

Behind Avoura is a team with unparalleled expertise and accomplishments, combining decades of experience on the court with a commitment to precision craftsmanship:

Steve Dawson

Known by many as the “Mad Scientist of Paddles,” Steve Dawson is a visionary, inventor, and seasoned player whose innovative approach has transformed the world of paddle design. With a rich background in professional tennis, Steve seamlessly transitioned to pickleball, combining his deep understanding of gameplay mechanics with groundbreaking engineering. Over his seven years of expertise in paddle development, Steve has mastered the art of crafting paddles using the finest materials in pickleball, culminating in the creation of the Rhapsody 13—an unparalleled blend of performance, precision, and craftsmanship.

Callan Dawson

One of the Top Pickleball players in the world and a PPA pro, Callan Dawson represents the evolution of the sport. Known for his solid and consistent game play, Callan has proven himself on the biggest stages, earning medals at premier tournaments across the globe. His insight into competitive play ensures that every Avoura paddle meets the rigorous demands of top athletes while remaining accessible to players of all levels.

Jennifer Dawson

A trailblazer and a Pickleball Hall of Fame inductee, Jennifer Dawson’s accolades are unmatched. As the first woman to win triple crowns in both tennis and pickleball, she has cemented her status as a legend in both sports. Jennifer’s experience and competitive edge shape Avoura’s commitment to empowering players with tools that match their ambition.

Our Commitment to Excellence

With the Dawson family’s collective expertise, Avoura Pickleball paddles are designed and tested by champions to give every player an edge. From the professional circuit to the community courts, we believe that the right paddle can enhance your performance and amplify your joy for the game.

At Avoura Pickleball, we believe that excellence begins at home. Our decision to manufacture our paddles in the USA is rooted in our commitment to quality, precision, and supporting our local community. Every paddle we produce represents the highest standard of craftsmanship—something we can only achieve by keeping our production close to home.

By manufacturing in the USA, we maintain full control over every aspect of the process, from selecting premium materials to fine-tuning each paddle’s performance. This hands-on approach allows us to ensure that every product bearing the Avoura name meets our rigorous standards. It’s not just about building paddles—it’s about building trust with our players.

We also take pride in contributing to the growth of American manufacturing and supporting local jobs. By keeping production domestic, we’re able to work closely with skilled artisans and engineers who share our passion for innovation and quality. This collaboration fuels our ability to push the boundaries of paddle design and deliver a product that’s as reliable as it is game-changing.

For us, "Made in the USA" isn’t just a label—it’s a promise. It reflects our dedication to creating paddles that players can depend on, knowing they’re backed by the expertise, integrity, and craftsmanship that come with American manufacturing. When you choose Avoura, you’re not just choosing a paddle—you’re choosing a product that embodies the spirit of pickleball and the values of hard work, innovation, and community.